fhm95 Privacy Policy

This Privacy Policy applies to all players using the fhm95 platform. By using fhm95 services (website, mobile platform, and all related services), you are considered to have agreed to the terms of this policy. We handle your personal data with full respect and responsibility.

1 Personal Data We Collect

Information Related to Account Registration

When a player creates an account on fhm95, the following information is required —

• Full name (legal name)
• Date of birth (for 21+ age verification)
• Email address
• Phone number
• National ID card number (for KYC verification)

Information Related to Financial Transactions

Payment method (KBZPay, Wave Money, AYA Pay, bank transfer), transaction amount, and account details are recorded during deposits and withdrawals.

Technical Data

Technical data related to the player's device and connection is also automatically recorded—

• IP address
• Browser type and version
• Device type and operating system
• Date, time (MMT), and duration of site visits
• Pages browsed

2 How We Collect Personal Information

fhm95 collects personal information in the following ways—

• Directly provided — Information given by the player when registering an account, completing a profile, making payments, or contacting support
• Automatically recorded — Technical data collected through cookies, web beacons, and similar technologies
• Received from third parties — Information obtained from KYC (Know Your Customer) verification services, payment processors, and fraud prevention services

3 How We Use Personal Information

fhm95 uses collected personal information only for the following purposes—

To provide services

• Account registration and identity verification
• Processing deposits and withdrawals
• Maintaining game records and calculating VIP levels
• Providing 24/7 support

Security and legal compliance

• For KYC verification and anti-money laundering (AML) purposes
• Preventing fraud and unauthorized access
• Maintaining records to meet legal requirements

To improve services and enhance the player experience

• Analyzing site usage patterns to improve the platform
• Recommending games and promotions suited to player preferences
• Identifying and resolving technical issues

Communications

• Sending important account-related notifications
• Sending payment confirmations and withdrawal status updates
• Notifying players of policy changes and new services, where the player has agreed

4 Sharing and Disclosure of Personal Information

fhm95 does not sell, rent, or distribute players' personal information to third parties. However, it may be shared in the following limited circumstances—

Service providers

Shared only as necessary with third-party service providers who help operate fhm95's services (payment processors, KYC verification services, server hosting companies). These providers are bound by privacy agreements we have put in place.

Legal requirements

Information may be disclosed to the relevant legal authorities only where there is a valid legal basis and a lawful obligation to disclose.

Business changes

If major changes occur to the fhm95 business (mergers, acquisitions), players will be notified in advance and this policy will continue to apply.

5 Cookies and Tracking Technologies

fhm95's website uses cookies and similar technologies. Cookies are small files stored in your browser that help make your visit to the site run more smoothly.

Strictly necessary cookies

These cookies are essential for the website to function normally — they handle account session management, ensure secure connections, and save basic site settings.

Functional cookies

These cookies remember the player's language preference, display settings, and preferred access configuration.

Analytics cookies

These aggregate and analyze site visit patterns, pages viewed by players, and time spent. The data is aggregated so that individual players cannot be identified.

Players can block cookies in their browser settings, but please note that some features of the site may be affected.

6 Data Retention Period

fhm95 retains players' personal data only for as long as necessary to fulfil its intended purpose and to meet legal requirements.

• Active account data — for the full duration the account remains open
• Financial records — retained for an extended period in line with legal requirements
• KYC data — retained for an extended period in line with legal requirements
• Closed account data — deleted after the applicable legal retention period expires
• Analytics data — kept for a set period for website improvement, then deleted

7 Player Rights

Every fhm95 player has the following rights regarding their personal data—

Right of Access

You can request to view what personal data fhm95 holds about you.

Right of Rectification

You can request correction of any personal data that is inaccurate or incorrect.

Right of Erasure

You can request deletion of your personal data, unless legal requirements prevent it.

Right to Restriction

You can request that the processing of your personal data be restricted.

Right to Data Portability

You can request that the personal data you have provided be issued to you in a readable format.

Right to Object

You can object to marketing communications or player profiling activities.

To exercise any of these rights, please contact [email protected]. Your request will be reviewed and we will respond as quickly as possible.

8 Protection of Minors

fhm95 is not intended for anyone under 21. Date of birth is verified when a player account is registered. If we discover that personal data has been collected from someone under 21, that data will be deleted immediately and the relevant account will be closed.

9 Security Measures

fhm95 uses a combination of technical and organisational security measures to protect players' personal data—

Technical Safeguards

• SSL (Secure Socket Layer) encryption protects data in transit between players and the server
• Databases are encrypted at rest
• Firewalls and an Intrusion Detection System are in place
• Accounts are protected with Two-Factor Authentication

Organisational Measures

• Access to player data is restricted to authorised personnel only
• Staff receive training on data protection
• Data access logs are reviewed regularly
• A data breach response plan is in place, and players will be notified promptly if a breach occurs

We acknowledge that no data security technology can offer absolute guarantees, and should an incident occur, we will notify affected players as quickly as possible.

10 Policy Changes

fhm95 may update this Privacy Policy from time to time. Any changes will be announced on the website along with the effective date. Continued use of the website after a policy change is considered acceptance of the updated policy.

Minor corrections (grammar fixes, clarity improvements) may be made without prior notice. Players will be notified in advance of any changes that materially affect their rights.

11 Contact Us

If you have any questions, comments or requests regarding this Privacy Policy, please contact the fhm95 support team—

• Email — [email protected]
• Live Chat — 24/7 Live Chat in Myanmar language, available through the website

Privacy-related requests will be handled as quickly as possible. Please note that we may ask for account verification details to confirm your identity.